Moonset Health: Privacy Policy

1. Introduction

Moonset Health is a product/brand of Summed AI, Inc. ("Summed AI," "Moonset Health," "we," "us").

Summed AI, Inc. provides this Privacy Policy ("Policy") to inform you ("you") of our policies and procedures regarding the collection, use, and disclosure of personal information we receive via our website at https://moonsethealth.com (the "Site") and the services we provide through our applications. The application, Site, and any supporting subdomains are managed and run by Summed AI, Inc. Any information collected by the site is collected by Summed AI on our behalf and in compliance with the Policy. Any information collected by our application is done on behalf of the agent in compliance with the following sections of this Policy. By using the Site, the application, or our services, you consent to, without limitation, the collection, transfer, processing, storage, disclosure, and other uses outlined in this Policy. This Policy may be updated from time to time without notice and it is suggested you review the Policy at the Site regularly for any changes.

The terms "using" and "processing" of the personal information (as herein defined) may include statistical or other analysis, using or handling in any way, including but not limited to, collecting, storing, evaluating, modifying, deleting, using, combining, disclosing, and/or transferring information within our organization, among our partners, or to third parties.

The Site may contain health or medical-related information. Such information is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.

2. How We Collect and Use Personal Information

2.1 Collection

Information Submitted by You. Information–such as your name, address, phone number, and email address–is not collected as you browse the Site without a registered account unless you have already provided such data. When you ask to chat with us, we collect the name and email address you provide to connect you with our team and respond to your request. When you register with us on the Site to create an account ("Account") and become a registered user ("Customer"), you agree to provide us with certain personally identifiable information to complete registration, including without limitation, information that can be used to contact or identify you ("Personal Information") such as your name, company, phone number, and email address. You agree that Summed AI may use any content, including Personal Information, that you submit using the Site, Services, or any APIs for any purpose identified within the privacy notice or this Policy unless explicitly revoked by you per Section 5 of this policy.

Log Data and Usage Information. When you visit the Site, whether as a Member or a non-registered user, our servers automatically record information that your browser sends whenever you visit a website generally ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, operating system, and/or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, access times and dates, and other statistics. We use this information to ensure our products and services are functioning as intended and keeping our users' data safe when submitted on our Site.

2.2 Use

Summed AI, Inc. does not rent, lease, sell (for marketing or financial purposes), or otherwise share Personal Information about you, the Customer, with other persons or non-affiliated companies except to provide products or services you've requested, when we otherwise have your permission, or under the following circumstances:

Service Providers: We may employ third party companies and individuals to facilitate our services, to provide services on our behalf, to perform site-related services (e.g., without limitation, maintenance services, database management, payment processors, web analytics, and improvement of the services' features), or to assist us in analyzing how the services are used. These third parties have access to your Personal Information only to perform these tasks on our and your behalf and are obligated not to disclose or use it for any other purpose.

Compliance with Laws and Law Enforcement: Summed AI cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose the information we collect from you to comply with the law, a judicial proceeding, court order, subpoena, or other legal processes.

To Protect Us and Others: We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety, rights, or property of any person or party, or violations of our Terms of Use or this Privacy Policy.

Improve the Website and Services: We use this information to enable you to access your registration data on the Website, monitor and analyze the use of the Site and for the Site's technical administration including security features, to increase site functionality and user-friendliness including access to technical support, and to better tailor the site to our visitors' needs.

Business Transfers: We may sell, transfer or otherwise share some or all of our assets, including your Personal Information, and other information collected from you, in connection with a merger, acquisition, reorganization, sale of assets, or in the event of bankruptcy. We will make our best efforts to give you advance notice and the opportunity to opt-out of the business transfer.

3. Cookies

Like many websites, we use cookies to collect information on the webpage and Application located at https://moonsethealth.com. A "cookie" is a small data file that we transfer to your computer's hard disk for record-keeping purposes.

You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site, the Application, or all functionality of any respective services provided thereby.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

4. Your Rights

4.1 Changing, Correcting or Deleting Your Information

You, as a member, may review, update, correct or delete information by making the appropriate corrections on the Site. If you delete all such information, then your Account may become deactivated. However, we may retain a copy of your records in our systems to comply with our legal and regulatory requirements.

4.2 Data Access and Portability

In some jurisdictions, applicable law may entitle you to request certain copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

4.3 Keeping and Deleting Your Data

We will keep your personal information for only so long as is necessary to serve your needs as the Customer and to comply with our legal obligations. In certain jurisdictions, you can request to have all your personal information deleted entirely. Please note that if you request the deletion of your Personal Information your request may be subject to further retention due to those conditions mentioned in section 2.2.

4.4 Withdrawing Consent of Processing

If we are processing your Personal Information based on your consent you may withdraw your consent at any time by reaching us using the information in Section 13 below. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.

5. Changing or Deleting Your Visitor Information

If you're a Visitor and your Personal Information changes, or if you no longer desire to receive information about Summed AI's Service, you may have your Personal Information updated or removed from Summed AI's records by utilizing the contact methods below in Section 13.

6. What Choices Do I Have?

You can always opt not to disclose information, even though it may be needed to take advantage of or register for certain features of the Service or other content made available via the Website.

You may request deletion of your Summed AI account by utilizing the contact methods below in Section 13.

If you do not wish to receive email or other mail from Us, please indicate this preference during the registration process, by changing your account settings, following the unsubscribe mechanism within the message, or by notifying Us by utilizing the contact methods below in Section 13.

7. Security

Security of your submitted information is one of our top concerns. We have implemented industry-standard precautions to protect our Site, as well as the information we collect, from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We have also implemented access controls to safeguard against unauthorized access to our information systems. Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time.

There are also certain steps you should take to safeguard your account and information. For example, you should select a secure password that only you know and should always sign out of your account when finished. Also, you should not grant access to your account to any third parties. It is your responsibility to protect the confidentiality of your password and/or credentials to prevent unauthorized access to your account.

8. International Transfer

Your information will be transferred to and maintained on computers located in the United States if you are located outside the United States and choose to provide information to us. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

California Privacy Rights: Effective January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents, upon a verifiable consumer request, to request that a business that collects consumers' personal information to give consumers access, in a portable and (if technically feasible) readily usable form, to the specific pieces and categories of personal information that the business has collected about the consumer. California residents also have the right to submit a request for deletion of the information under certain circumstances.

We do not sell personal information to third parties. We do allow third parties to collect personal information through our Website and services and share personal information with third parties for the business purposes described in this Privacy Policy.

9. Customer Testimonials, Comments, & Reviews

We may post customer testimonials, comments, and reviews on our Web sites, which may contain Personal Information. We do obtain the Customer's consent via email before posting the testimonial, to be able to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us by utilizing the contact methods below in Section 13.

10. Links to Other Websites

The Site may contain links to other websites. If you choose to click on a third-party link, you will be directed to that third party's website. The fact that we link to a website is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third-party websites.

11. Children Under 18

We are committed to protecting the privacy of children. We do not collect personal information from any person we know is a child under the age of 18 without prior approval from the parent or guardian. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us by utilizing the contact methods below in Section 13.

12. Changes to This Policy

If material changes to this Policy are made, the updated policy will be posted on the site with the accompanying revision date. Summed AI may amend or update this Privacy Statement from time to time.

Use of information We collect is subject to the Privacy Statement in effect at the time such information is used. If we make material changes in the way we use Personal Information, we will notify you by posting an announcement, adding an effective date, or sending you an email. Your continued use of the Service following any such change constitutes your agreement to be bound by such changes.

13. Contacting Us

If you have any questions about this Policy, please contact us at privacy@moonsethealth.com.

We will reply to your complaint as soon as we can and in any event within 30 days. We are committed to working with you or working to route your request to the appropriate party with regards to the resolution of any complaints or concerns regarding your privacy.